Privacy Policy
Last Updated: June 29, 2026
Welcome to RealEstate Platform ("we," "our," "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Please read this Privacy Policy carefully. By using our platform, you consent to the practices described in this policy. If you do not agree with the terms, please do not use our services.
1. Information We Collect
1.1 Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Create an account: Name, email address, phone number, password, user type (buyer/seller/agent).
- List a property: Property details, address, price, photos, description, and contact information.
- Inquire about properties: Your name, email, phone number, and messages.
- Contact us: Name, email, phone number, and the content of your inquiry.
- Register as an agent: Agency name, license details, experience, specialization, and professional information.
- Use our services: Home loan applications, valuation requests, legal consultations, and other service-related information.
1.2 Automatically Collected Information
When you access our platform, we automatically collect certain information about your device and usage:
- Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
- Usage Data: Pages visited, time spent on pages, links clicked, search queries, and navigation patterns.
- Location Data: Approximate location based on your IP address or GPS data (if enabled).
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience and analyze usage patterns.
1.3 Information from Third Parties
We may receive information about you from third-party sources, including:
- Social Media Platforms: When you sign in using social media accounts (Google, Facebook, etc.), we receive your name, email, and public profile information.
- Business Partners: Banks, legal partners, and service providers may share information necessary for service delivery.
- Public Records: Property records, ownership details, and other publicly available information.
2. How We Use Your Information
We use your information for the following purposes:
2.1 Service Delivery
- To create and manage your account.
- To process property listings, inquiries, and transactions.
- To connect buyers, sellers, and agents.
- To provide property recommendations and search results.
- To facilitate home loans, valuations, and legal services.
2.2 Communication
- To send property alerts, notifications, and updates.
- To respond to your inquiries, comments, and support requests.
- To send promotional materials, offers, and newsletters (with your consent).
- To provide important service-related announcements.
2.3 Improvement and Analytics
- To analyze usage patterns and improve our platform.
- To personalize your experience and content.
- To conduct market research and trend analysis.
- To test and enhance features and functionality.
2.4 Legal and Security
- To detect, prevent, and address fraud, security issues, and technical problems.
- To comply with applicable laws, regulations, and legal processes.
- To protect our rights, property, and safety, and that of our users and the public.
3. Sharing Your Information
We may share your information in the following circumstances:
3.1 With Service Providers
We share information with third-party service providers who assist us in delivering our services, including:
- Payment Processors: For processing transactions and payments.
- Cloud Hosting: For data storage and hosting services.
- Analytics Providers: For usage analysis and performance monitoring.
- Communication Services: For email, SMS, and notification delivery.
- Legal and Financial Partners: For home loans, registrations, and legal consultations.
These service providers have access to your information only to perform specific tasks and are obligated to protect your data.
3.2 With Other Users
- Property Listings: When you list a property, your contact information may be visible to potential buyers or renters.
- Inquiries: When you inquire about a property, your details are shared with the listing agent or owner.
- Agent Profiles: Agent information is publicly displayed on our platform.
3.3 With Business Partners
We may share information with trusted business partners for joint promotions, co-branded services, or integrated offerings. We ensure they comply with privacy standards.
3.4 Legal Compliance
We may disclose your information when required by law, court order, or government regulation, or to protect our rights and the safety of others.
3.5 Business Transfers
In the event of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity. We will notify you of any such change.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyze usage. Types of cookies we use:
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Necessary for platform functionality and security. | Session |
| Preference Cookies | Remember your preferences and settings. | Persistent |
| Analytics Cookies | Track usage patterns and performance. | Persistent |
| Marketing Cookies | Deliver personalized advertisements. | Persistent |
You can control cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality.
5. Data Security
We implement robust security measures to protect your information, including:
- Encryption: Data is encrypted in transit using SSL/TLS protocols.
- Access Controls: Only authorized personnel have access to your data.
- Firewall and Monitoring: We use firewalls and intrusion detection systems.
- Regular Audits: We conduct security assessments and vulnerability scans.
- Data Minimization: We collect only the data necessary for service delivery.
Despite our efforts, no method of data transmission is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.
6. Data Retention
We retain your personal information as long as your account is active or as needed to provide our services. We may also retain data for:
- Legal Compliance: To comply with applicable laws and regulations.
- Dispute Resolution: To resolve disputes and enforce our agreements.
- Analytics: Aggregated and anonymized data may be retained for analysis.
You may request deletion of your account and associated data by contacting us. Some data may be retained for legal or legitimate business purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access and Correction
You have the right to access and update your personal information through your account settings or by contacting us.
7.2 Deletion
You have the right to request deletion of your account and associated data. Certain data may be retained for legal or legitimate purposes.
7.3 Data Portability
You have the right to request a copy of your data in a structured, machine-readable format.
7.4 Withdraw Consent
You may withdraw consent for promotional communications and marketing activities at any time.
7.5 Object to Processing
You can object to certain data processing activities, including profiling and targeted advertising.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Children's Privacy
Our platform is not intended for children under 18 years of age. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete the information.
9. Third-Party Links
Our platform may contain links to third-party websites, services, and advertisements. This Privacy Policy does not apply to those third parties. We recommend reviewing their privacy policies before interacting with them.
10. International Data Transfers
We are based in India. Your information may be transferred, stored, and processed in India or other countries where we operate. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through our platform or via email. The "Last Updated" date at the top of this policy indicates the most recent revision.
We encourage you to review this Policy periodically to stay informed about how we protect your privacy.